By Maureen Broderick

This is the single whole, best-practice advisor to handling and development specialist carrier organizations. It brings jointly greater ideas for technique, recruitment, repayment, finance, positioning, portfolios, management, imaginative and prescient, innovation, governance, responsibility, management, and extra. All innovations replicate Broderick & Co.’s unprecedented examine into specialist prone administration, together with two hundred+ government interviews.

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Law firms on Vault’s Annual Top 100 Law Firms list. According to Presiding Partner Evan Chesler, Cravath’s values have remained solidly intact throughout the firm’s history. ” New recruits are absorbed into the environment by a process referred to as the Cravath System. The system is designed to provide a training ground for attorneys to develop substantive technical and client relationship skills, and become immersed in the firm’s values and traditions by doing hands-on work on client engagement teams.

Chapters 2 through 10 discuss each area of focus in the model and present profiles of best practices uncovered during the course of our interviews. Chapter 11 explores the elusive subject of leadership. It features insights and musings from our interviewees on what it takes to be a successful leader of “incredibly smart and independent people” in the challenging and demanding world of professional services. If you’re a professional in the industry, you will enjoy reading the direct quotes from your colleagues on various aspects of the business.

Culture and values bind a firm together in service to its clients and its vision. Professional service firms all solve problems. That’s why it’s often difficult to differentiate in a given segment based on what you do. How you do business based on who you are and what you value is what differentiates one firm from another, regardless of industry segment. In successful firms, vision, values, and culture entwine and enrich each other. And these firms are successful precisely because they work constantly to make sure that the people who represent 20 THE ART OF MANAGING PROFESSIONAL SERVICES them in the marketplace understand what they need to do and why they’re doing it in a certain way—and how their contributions reflect the values and support their firm’s vision as a whole.

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